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Operations Management-Assignment 1

Operations Management-Assignment 1

Q Select a complex process from your personal life or work. Use Microsoft® PowerPoint® or other software including Vizio, Word, etc. to create a flowchart of the as-is process. Define metrics and measure the current process. Use process improvement techniques to improve the process. Use Microsoft® PowerPoint® or other software such as Vizio, Word, etc. to create an improved process flowchart. Use judgmental forecasting, which is your professional judgement, to ascertain how the future process will perform according to your metrics. Develop a 525-word executive summary in which you describe your process improvement project (including the as-is process flowchart and the improved process flowchart).

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The following are some of the metrics of the recruitment process: 1. Source of Hire: Use of authenticate and quality source is one of the key criteria to find out the suitable candidates for a job. Some of the quality job sources include the job portal, company’s career page and social media like, LinkedIn. 2. Quality of Hire: Hiring the quality candidates is one of the main challenges of the HR department. The two obstacles can arise in this case, either the company selects the wrong candidates or the company rejects the right candidate.